Radclyffe - Contact Center Training and Consulting
Train-The-Trainer Packages
 
Radclyffe has developed some of the best training in the industry.  As a result of needing to get Radclyffe Master Facilitators up-to-speed quickly, Liz Ahearn developed TTT Platform Skills Training that incorporates Platform Skills for Trainers and Advanced Facilitation Skills that the firm now uses for every workshop delivered.
 
Radclyffe Facilitators have consistently certified and impressed even the most highly talented Fortune 500 training teams in Corporate America, including Mercedes-Benz USA Learning and Development, Automatic Data Processing and PriceWaterhouseCoopers.
 
Radclyffe's Facilitation Strategy™ is a proven, yet customized methodology that creates a truly experiential learning environment that addresses all of the Adult Learning Principles.
 
 
Advanced Facilitation Skills Certification
 
As a result of this workshop, participants will be able to:
 
  • Use 4 steps to generate excitement, establish credibility and build rapport
  • Use The Facilitation Strategy™ to effectively teach skills and concepts
  • Create an interactive learning environment that ensures participants internalize and can model the skills they have learned
  • Skillfully test for participant understanding
  • Facilitate learning games and effectively facilitate the "Ah! Ha!"
  • Ask strategic directions to elicit answers..."facilitate rather than present"
  • Use advanced Group Discovery skills to keep participants engaged
  • Effectively manage time and activities to ensure material is covered and internalized
 
Radclyffe has certified professional trainers, managers and team leaders.  If you are interested in becoming a Radclyffe Master Facilitator, please contact us by filling out the form below or simply email Valerie Kerwin for more information.  You can also call us on our toll-free number - 888-584-5999.
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